About Therapy Reflect
Therapy Reflect is built for real counselling workflows: intake, session scheduling, session notes and actions, transcript storage, and follow-up. It’s designed to support your clinical judgement — not replace it.
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Counsellor dashboard Manage clients, sessions, follow-ups, and records in one place.
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Client dashboard Publish summaries and action lists clients can actually use between sessions.
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Session recorder + transcription Record in-browser or upload audio, then store transcripts alongside notes.
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AI partner Summaries, session planning prompts, and client action suggestions — always under your control.
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Customizable Intake Forms Easily build custom intake forms using the visual intake form builder for new clients.
Simple tools. Clear control. Better follow-up.
Built for privacy & accountability
Counsellors control what gets published to clients (for example, session summaries). Internal notes remain private to the counsellor.
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Awareness Identity Training (AIT)
A guided 7-stage training program designed to help clients recognise identity-driven thought loops, build practical awareness skills, and improve real-time “reality response” over time.
For clients
- Read and listen to each chapter
- Complete the exercise and log reflections
- Track progress across all 7 stages
Access is provided by your counsellor through Therapy Reflect.
For counsellors
- Provide AIT as a structured between-session tool
- See exercise completion and client entries
- Use progress to guide session focus and follow-up
Start a trial to explore the workflow, then invite a client.
If you don’t already have a counsellor using Therapy Reflect and you’d like to access AIT, you can apply as a new client from the AIT page.
What you can do
Plan and track sessions
Schedule sessions, track session status (planned / in progress / completed), and keep everything connected in one place.
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Record and transcribe
Record from your browser with noise suppression, or upload audio. Transcribe any time (partial or final). Multiple speakers can be labelled.
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AI insights, summaries, and actions
Ask the AI for in-session or post-session reflections, generate a draft summary, and apply suggested client actions with one click.
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Manage Clients
As a Counsellor, manage your clients easily from your dashboard. Schedule new sessions, or access recorded sessions. Bulk import existing clients databases using the CSV import feature. Temporary disable client access when required.
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Custom intake forms
Clients complete the online intake before the first session. Counsellors can add internal notes (risk flags, themes, session focus) that clients don’t see.
Client action lists
Create actions during the session. Clients can see them later, track progress, and focus on the next steps.
Export-ready structure
Session data (transcript, actions, summary) is structured so PDF export and billing reports can be added cleanly.
Short demo video
A quick walkthrough is coming soon. It will show the full workflow end-to-end: intake → session → transcription → AI → publish actions.
What you’ll see in the demo
- What it is
- The problem it solves
- Counsellor dashboard & clients
- Session workflow (recording + notes)
- Transcription + AI partner
- Publishing to clients
If you’d like early access to more content, start a trial and we’ll share updates as they’re published.
Embedded video uses YouTube. If your browser blocks embeds, open the video directly on YouTube.
How it works
Start a trial
Create your counsellor account instantly (no credit card). Trial limits keep it safe to test: 1 client, 5 minutes max recording.
Invite a client
Add your client (or import your list via CSV). They complete the intake before the first session so you can prepare properly.
Run the session
Use the timer, record audio (optional), add notes and actions, and transcribe anytime (partial or final).
Reflect and publish
Use the AI partner for summaries and action suggestions. Publish what the client should see — internal notes remain private.
AI that supports the counselling process
Therapy Reflect’s AI is designed to help counsellors think clearly and work systematically — especially when you want a quick second view on themes, structure, and possible next steps.
What counselling is
- A collaborative helping relationship focused on insight, coping, and meaningful change
- Not advice-giving - it supports agency, responsibility, and self-direction
- Grounded in trust, boundaries, and confidentiality (with clear limits)
How sessions unfold
- Preparation → Joining / Rapport → Exploration
- Insight & meaning-making → Change & goal-setting
- Ending & review with clear next steps
Core skills & approaches supported
The AI reflects patterns and suggests structure across common approaches (humanistic, CBT, gestalt, psychodynamic, and integrative work).
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Micro-skills
Active listening, reflection, paraphrasing, questioning, and summarising. -
Common challenges
Resistance, dependency, crisis prioritisation, and ethical referral considerations. -
Relationship-first focus
Technique supports the therapeutic alliance — it never replaces it.
Why Therapy Reflect?
Therapy Reflect is more than just note-taking software.
It’s a privacy-first digital workspace designed specifically for the real flow of counselling — helping you stay present with clients while keeping everything organised, reflective, and connected.
“Therapy Reflect supports your clinical judgement - it never replaces it. All AI suggestions are just that: suggestions.”
Pricing
Counsellors
- Billed monthly (end of month)
- Unlimited clients
- No locked-in subscriptions
- Lifetime access to your account
- Free trial included
Clients
- Access published session summaries & action lists
- Complete intake forms before the first session
- Simple follow-up view between sessions
Pricing shown in USD.
Want to use Therapy Reflect?
Request counsellor access and we’ll set up your account.
How Therapy Reflect Compares
Therapy Reflect is built differently: privacy-first with explicit counsellor control, a dedicated client dashboard for follow-up, and simple pay-per-session pricing with no locked-in subscriptions.
| Feature | Therapy Reflect |
NovoNote (NovoPsych) |
Heidi Health | Practaluma |
|---|---|---|---|---|
| Client Dashboard / Portal Free for clients: view published summaries, actions, homework. | ✓ Dedicated & robust | ✓ Some summaries shareable | ✓ Handouts / summaries | ✕ |
| Explicit Publish Control Nothing shared with a client unless you choose. | ✓ Internal notes stay private | ✓ Manual copy/share | ✓ Manual | ✓ Manual |
| Pricing Model (Solo Counsellor) | $20 one‑off + $1/session No subscription lock‑in | Free: 30 sessions/mo Paid: ~$30+/mo (bundled with assessments) | Free tier Pro: ~$99/mo | Subscription Details vary |
| Built‑in Scheduling & Session Management | ✓ | ✕ Notes/assessments focus | ✓ Limited | ✕ |
| Modality‑Specific AI Reflections CBT, psychodynamic, humanistic, etc. | ✓ Tailored suggestions | ✓ Mental‑health focused | ✓ General healthcare | ✓ |
| Local AU/NZ Privacy Focus | ✓ NZ/AU principles built‑in | ✓ Australian company | ✓ Melbourne‑based | ✓ Australian‑built |
| Best For | Privacy + client engagement Flexible, pay‑per‑session | Assessment‑heavy practice Psychologists using assessments | Broad healthcare Includes mental health | Compliance‑focused notes Streamlined note generation |
Comparison based on publicly available information as of late 2025. Features and pricing can change — check each site for latest details.
Privacy and data handling
Therapy Reflect is designed with privacy and access control as defaults. It aims to support compliance with NZ/AU privacy expectations and common international privacy principles.
- Role-based access (super admin, counsellor, client)
- Counsellors can access only their own clients; clients only see what is published to them
- Secure sessions (HTTPS), CSRF protection, and server-side permission checks
- Worker queue for long-running tasks (transcription, knowledge-base builds)
See the Privacy statement for more detail and intended operating principles.
Australian & New Zealand Compliance Focus
Therapy Reflect is designed from the ground up with the privacy and professional standards expected in Australia and New Zealand counselling practice.
Privacy & Data Protection
- Built to support compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988
- Aligned with the New Zealand Privacy Act 2020 and Health Information Privacy Code
- Role-based access controls ensure clients only see information explicitly published by their counsellor
- Internal notes and risk flags remain completely private to the counsellor
- Secure HTTPS connections, CSRF protection, and server-side permission checks
- No use of client data for AI training purposes
Professional Standards Support
- Supports ethical record-keeping guidelines from PACFA, ACA, NZAC, and AHPRA-registered psychologists
- Clear separation between clinical notes and client-shared content helps maintain appropriate boundaries
- Structured session data facilitates accurate, professional documentation
- Custom intake forms and action lists promote informed consent and collaborative goal-setting
Professional bodies
Therapy Reflect is a documentation and workflow tool — it does not provide legal advice. Counsellors remain responsible for ensuring their use complies with all relevant laws, codes of ethics, and registration requirements.
About the Developer
Therapy Reflect is developed and maintained by BIMWERX Limited, a registered New Zealand company committed to building practical, privacy-focused tools for mental health professionals.
BIMWERX Limited – New Zealand registered company. All rights reserved.